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Bank of America Community Financial Center opens
September 5, 2018

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The first Bank of America Community Financial Center in Lehigh Acres had a grand opening, ribbon cutting ceremony last week.

Bank of America Senior Vice President Market Manager Carina Guillard said they held a ribbon cutting last Wednesday morning for their Bank of America Lehigh Acres Community Financial Center, which opened approximately three weeks ago. She said the capabilities of the center are endless, which allows them to really be able to service their customers.

The Bank of America Lehigh Acres Community Financial Center is located at 1360 Homestead Road North. Although this is the first one located in Lehigh Acres, Bank of America has 23 financial centers in Lee County.

The center is open from 9 a.m. to 4 p.m. Monday through Thursday, from 9 a.m. to 5 p.m. Friday and from 9 a.m. to 1 p.m. Saturday.

"The center aligns with our strategy to connect all of our capabilities and financial solutions to the clients we serve in this community," she said.

The financial centers are unique because they cater towards the communities that have more needs.

One of the features are interactive touchscreens equipped with Better Money Habits, which are located in each lobby. The touchscreens, Guillard explained can take the client through a learning session of how to save, budget for college and own a home.

"We provide them the tools to be able to walk through everything they possibly need," she explained, adding that there are always associates there to help guide them.

So far, the feedback has been all positive, with the interactive screens being a favorite

Another service includes Wi-Fi for clients, providing them with the opportunity to download and access the Bank of America mobile app without using their own personal data plans.

The center also includes new ATMS with such updated features as cardless access, cashing checks, making credit card payments, as well as selecting bill mix with withdrawing cash. She said associates are nearby showing the customer's how to use them if needed.

There are also online banking kiosks inside the lobby, providing access to accounts, check balances and paying bills.

Guillard said they center will offer quarterly classes where financial literacy will be taught. She said associates will offer the classes in Spanish as well, on topics the community has shared they want to learn more about.

"We would love for them to come in," she said of anyone in the community. "Even if they are not a client we will help with financial literacy to help them with the tools they need. We want to help them meet their financial goals."

Guillard said the center also has a community wall where it highlights different activities going on in Lehigh Acres, as well as art by local artists.

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